Job Aids and guides
This collection showcases practical, user-friendly tools I’ve designed to support performance and learning in real-time. These resources are built to help teams and individuals apply knowledge quickly and confidently on the job—without needing to revisit an entire course.
From administrative how-to guides to at-a-glance reference sheets, each piece is thoughtfully designed with clarity, accessibility, and learner support in mind. Whether it’s streamlining onboarding or reinforcing key processes, these job aids and guides reflect my commitment to designing for real-world impact.
employee referral program guide
A comprehensive administrative guide designed to support HR teams in launching an employee referral program.
Audience: HR teams, hiring managers
Responsibilities: Instructional design, content writing, layout and design
Tools Used: Microsoft Word, Chat GPT (script), Canva (for visual design).
offer to day-one checklist
A practical onboarding tool that outlines key steps and responsibilities from offer acceptance to the new hire’s first day.
Audience: Talent Acquisition specialists, hiring managers
Responsibilities: Instructional design, layout and design
Tools Used: Microsoft Excel, Word, Canva
customer service training job aid
A quick-reference job aid developed to reinforce key customer service principles.
Audience: Customer service associates, training facilitators
Responsibilities: Instructional design, visual design
Tools Used: Canva
The ultimate guide to dog walking (e-book)
A beginner-friendly eBook designed to help aspiring dog walkers launch and grow a successful dog walking business.
Audience: Aspiring or early-career dog walkers
Responsibilities: Instructional design, content writing, layout and design
Tools Used: Canva, Adobe Acrobat